Medical Assistance Services |
Managed Heath Care Solutions
We provide optimized and coordinated solutions enabling access to global healthcare.
Worldwide Medical & Health Care Services
Our extensive worldwide medical network includes tens of thousands of providers across all popular cities globally, thanks to partnerships with some of the largest international networks. All participating providers are carefully selected based on strict criteria. By presenting the MGEN International card at any in-network provider, your beneficiaries can enjoy negotiated rates and direct settlement for both inpatient and outpatient services.
24/7 Medical Assistance Solutions
At MGEN International, all critical operations are supported by our professional 24/7 customer operations center. From this hub, we provide a range of essential services, including:
- Incident Management & Case Reporting
- Multilingual Account Management
- International Concierge Services
- Claims Estimation & Reserve Pricing
- Verification Checks on Benefits & Claims Eligibility
- Medical Case Coordination & Patient Referrals
Our operations center ensures seamless support, delivering efficient and reliable solutions around the clock globally.
Managed Medical & Health Care Administration
We are dedicated to ensuring that our clients receive a reliable and efficient healthcare experience.
Through our medical and healthcare services, we focus on delivering quality care. Our advisors continuously evaluate the necessity of procedures and types of services, identifying overuse and underuse within our international provider network. This meticulous approach ensures cost-effectiveness while achieving optimal outcomes for our clients, all backed by MGEN International's commitment to excellence in healthcare management.
Telemedicine Services
In addition to our emergency medical services, MGEN International provides our clients with access to a wide range of telemedicine solutions through our customer operations center. These services include:
General Medicine
Access on-demand or scheduled visits with a certified physician via phone or video, available 24/7. This offers a convenient and cost-effective way to diagnose symptoms and receive medical advice on a wide variety of health concerns.
Caregiving
Our caregiving service allows members to grant third-party access to their accounts, enabling caregivers to request medical visits, treatments, and participate in three-way consultations with licensed doctors via phone or video.
Dermatology
Registered members can connect with licensed dermatologists through web or mobile apps for treatment of various skin conditions, such as psoriasis and rosacea. All consultations are discreet and provided by expert medical professionals.
Tobacco Cessation
For those seeking help to quit smoking, our tobacco cessation program offers a comprehensive package, including medical assessments, treatment plans, and professional coaching and education to support the process.
Behavioral Health Care
Our behavioral health care service allows patients to build an ongoing relationship with a licensed mental health professional online, addressing critical mental health issues without the need to travel to a physical clinic.
MGEN International is committed to providing accessible, high-quality care through these telemedicine solutions, ensuring our clients receive the support they need, wherever they are.
Second Medical Opinion
When it comes to important medical decisions, seeking the best advice from the right professionals is essential.
With MGEN International's second medical opinion service, our clients receive an automatic remote evaluation by a team of multi-disciplinary physicians from world-renowned medical centers, specializing in advanced medical research. Our process is both fast and efficient. Within just ten days of submitting case details, patients will receive a comprehensive review of their diagnosis or treatment plan from leading experts— all from the comfort of their home.
Global Healthcare Protection – Immediate Health Solutions and People Safety, Available Anytime, Anywhere
Our mission: to simplify access to healthcare services, ensuring they are available to everyone, whenever and wherever they are needed.
Get in touch with MGEN International